How to get in touch

If you need to contact I.T. Services, please use the following options available to you.

I.T. support for students

There is a dedicated Student Support Desk located on Floor 2 in The David Hockney Building to help students experiencing an I.T. related issue during certain hours (see below) and in term-time only.

  • Monday to Thursday, 9am to 4pm
  • Friday, 9am to 3:30pm

Please ensure you have your College I.D. card to hand when approaching the desk.

If you’re unable to visit the desk in The David Hockney Building, please ask your tutor or a member of staff to contact us via the methods below.

I.T help for Bradford College staff

We encourage college staff to request support using our online service request system. This allows us to monitor performance and maintain consistent communication with our users.

You can report an issue online using MyIT either on or off campus, at any time.

If you have an urgent request and you’re not teaching in a classroom, you can telephone the Staff I.T. Service Desk on extension 3062 (option 2). We kindly ask that staff avoid sending new requests via e-mail.

Classroom support

If you have started to teach a class in a teaching area and you’re experiencing an I.T. issue, please call our Classroom Support line on extension 6142.

We do treat classroom support requests with high priority but please note it may take up to 30 minutes for a member of our team to attend, if required, depending on your campus location.

Out of hours support

We regret that we can only offer out-of-hours support to staff on advanced request.

Moodle VLE support

Please refer to the contacting the VLE team page for details on requesting Moodle support.

Web-related queries

If you need to speak to somebody regarding the Bradford College website, please contact the Web Team: