Month: September 2016

Connecting to WiFi at Bradford College

The College offers wireless networks for staff and students. Here’s more information about how to use them.

WiFi allows you to connect to IT networks without the use of a cable. It can also enable you to connect to the internet. Find out about our WiFi networks below, including availability and how to connect.

Eduroam WiFi network

Eduroam stands for Education Roaming and offers users from participating academic institutions secure internet access at any other Eduroam-enabled institution, for example some NHS Teaching Hospitals and other colleges and universities.

Please note your use of Eduroam is subject to College acceptable use policies and the JANET/JISC Eduroam Policy.

Further information about Eduroam generally and the JANET Roaming Service is available from the Eduroam Federation and JISC.

How to use Eduroam

If you have a College IT user account, you can connect to the WiFi network ‘eduroam’ on wireless-capable devices including Tablet devices, smart phones and laptops.

For staff, your username for the Eduroam WiFi access point is your full college e-mail address. Please note that staff are not able to access network shares/drives using Eduroam.

If you’re a student, your username is simply your student ID following by “@bradfordcollege.ac.uk”, not including quotes. This is the same as your college e-mail address (for students only).

For all users, your password to connect is the same as your College IT password, used to log in to college devices.

Remember to update your password on your device connection settings when you change or reset your College IT password. This may involve removing the ‘eduroam’ network (SSID) from your list of remembered networks (also known as forgetting the network).

Configure devices using software/apps

You can also download free software/apps which configures your device with all settings required for a successful Eduroam connection for Bradford College at https://cat.eduroam.org/ (remember to choose the college if prompted).

The software and apps are cross-platform compatible, which means it will work for Microsoft Windows, Apple Mac OS, Linux, and more.

Eduroam availability

Eduroam WiFi is available in most campus sites with the following exceptions:

  • Limited Coverage in:
    • Old Building
    • Bowling Back Lane
    • City Training Services (Little Germany)

About the BCW1 WiFi network

The college also has a WiFi network which is available to restricted college devices only. Staff can enquire about using this network through the Staff I.T. Service Desk.

Guest access

The college does not offer temporary access to our networks by default (i.e. there is no guest network).

If there is an event organised by staff which would require offering temporary WiFi access, the event organiser(s) should make this request in good time to IT Services.

Changing/resetting your College IT password

Information on how to change or reset your I.T account password for staff and students.

New staff and students

If you’re new to the College and after your very first login, you need to set a new password. Set your answers to security questions to reset your password in case you forget it using Access Manager at accessmanager.bradfordcollege.ac.uk.

Existing staff and students

If you would like to change your password at any point using one of two options.

  • Use Access Manager to change your password
  • Using a College Windows PC/laptop, simply log on and press CTRL and ALT and DEL together then select the option to change your password.

You can change your IT password at any time, particularly if it’s about to expire (you’ll be notified before that happens).

Staff passwords & working remotely

If you work off campus a lot or do work from home, setting up your Access Manager account is extremely important and saves disappointment when contacting IT Services for a password change without knowing your PIN number.

Forgotten IT password

You can reset your password using Access Manager providing you’ve previously set it up with your security questions and answers.

If you’ve never set up Access Manager and don’t know your password:

  • Staff should contact the Staff IT Service Desk (you will need your IT PIN or authorisation from your line manager).
  • Students should approach the Student IT Service Desk with your student I.D. card. If you’re a student and you’re unable to approach the Student IT Service Desk on campus, please contact your tutor who should verify your request and pass it on to IT Services.

 

 

 

Protecting your inbox from unwanted e-mail

The I.T. Core Systems team manage our e-mail systems to remove the vast majority of e-mail messages that contain viruses or malware, phishing scams, are offensive or messages that are obviously spam.

Unsolicited and malicious e-mail is a growing problem generally in the I.T. sector and we continuously work to prevent such e-mails from entering your mailboxes.

For students and learners, your College e-mail mailboxes are protected by Office 365 and so we manage these differently.

But for staff mailboxes, reviewing of quarantined messages was something that has been undertaken manually by the team on request until earlier this year.

We’ve since been pleased to advise of a new process that enables College staff to control your own e-mail mailboxes by releasing or removing quarantined e-mail messages and, when appropriate, marking flagged messages as legitimate. I.T. Services first e-mailed staff about this update in May 2016.

How does this affect staff?

When an e-mail message is captured and marked as spam, the message is quarantined by our anti-spam software and held there for review for 31 days.

The intended recipient will receive a notification e-mail which provides instructions on how to proceed if the message is actually legitimate (i.e. you were expecting the message and know the sender).

Please note any quarantined messages not released are automatically deleted after 31 days.